Apartment building with brick and white vinyl siding exterior

Apartment building with affordable housing. 

Emergency Rental and Utility Assistance

A partnership with Wake County and Telamon Corporation


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Types of Assistance and Eligibility How to Apply Información del Programa en Español

The House Wake! COVID-19 Financial Assistance Program will provide financial assistance to tenants, landlords and utility companies to cover portions of rent and/or utility shortfalls resulting from a loss of income due to the pandemic.

Types of Assistance and Eligibility

The House Wake! COVID-19 Financial Assistance Program will cover rent and utility shortfalls resulting from a financial hardship due to COVID-19. Through a partnership with Wake County and Telamon Corporation, residents can receive up to 18 months of financial assistance for any back rent and/or utility bills owed since April 2020. Utilities covered by the program include electric, water, sewer, gas/oil, trash, and internet services.

The program also offers free legal counsel for renters and relocation assistance for eligible households.

To qualify, applicants must:

  • Live in Wake County; 
  • Have a legally binding North Carolina lease that covers the assistance period; 
  • Have an income that does not exceed 80% of area median income (AMI); 
  • Have been economically impacted during the COVID-19 pandemic period resulting in the loss of income and inability to pay rent or utility bills; 
  • Be at risk of housing instability or utility disconnection if rent or utilities remain unpaid. 

How to Apply

Telamon Corporation will act as administrator for the program. The organization will process applications, coordinate in-take of prospective clients and facilitate payments to the landlords and utility companies. Applications can be submitted by:

Assistance is available 9 a.m. – 3 p.m. daily in Room 150 on the first floor of the Wake County Courthouse, 316 Fayetteville St., Raleigh. View more

Información del Programa en Español

¿No puede pagar la renta? ¿Tiene facturas de servicios públicos atrasadas? ¡Aplique para recibir ayuda! El Condado Wake y la Ciudad de Raleigh están listos para ayudar a los inquilinos impactados por COVID-19 y que enfrentan problemas para pagar la renta y los servicios públicos. 

El Programa de Asistencia Financiera por COVID-19 House Wake! pagará la renta y las facturas de servicios públicos de quienes enfrentan problemas financieros debido a COVID-19. A través de una colaboración con el condado de Wake y Telamon Corporation, los residentes pueden recibir hasta 18 mese de asistencia financiera para pagar el alquiler y/o facturas de servicios públicos vencidas a partir de abril de 2020. Los servicios públicos cubiertos por el programa incluyen servicios de electricidad, agua, alcantarillado, gas/petroleo, recoleccion de residuos de basura y Internet. 

El programa también ofrece asesoría legal gratuita para inquilinos y asistencia de reubicación para hogares elegibles.

Para calificar, los solicitantes deben:

  • Rentar una viviendaen el Condado Wake;
  • Recibir ingresos que no excedan el 80% del ingreso promedio del área;
  • Haber sido impactados económicamente durante el periodo de la pandemia por COVID-19, resultando en la pérdida de ingresos e incapacidad para pagar la renta o los servicios públicos;
  • Estar en riesgo de perder su hogar o estar en riesgo de que le desconecten los servicios públicos si el alquiler o los servicios públicos no se han pagado

Aplicar

Visite el sitio web de House Wake! o llame al 919-899-9911 para presentar la solicitud. Los correos electrónicos se pueden enviar a housing@telamon.org

Additional Resources 

Raleigh Water offers payment plans if you need utility payment assistance. Customers living in Garner, Knightdale, Raleigh, Rolesville, Wake Forest, Wendell, and Zebulon can visit the Raleigh Water website for more information.

Contact

 

Phone: 919-899-9911
Email: housing@telamon.org

Lead Department:
Housing and Neighborhoods
Service Categories:
Customer Care and Utility Billing

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